The Managerial Mistake

A manager will not grow your business. That’s not their job. And the “managerial mistake” is confusing a manager’s job with the CEO’s job.

In this episode:
Chris Cooper emphasizes the importance of clear roles and responsibilities between CEOs and managers in implementing business plans. He advises CEOs to avoid brainstorming with their managers, as this can lead to confusion and a lack of focus on the CEO’s overall vision. Cooper also highlights the need for managers to execute established processes and procedures, rather than innovating or building new ones without the CEO’s involvement.

Action Items

  • [ ] Create a detailed playbook outlining all processes and SOPs.
  • [ ] Conduct staff evaluations and audits to measure results and identify areas for improvement.
  • [ ] Clearly communicate problems and results to the owner through regular reporting.

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